EmpowerMe 360: Revolutionizing Resident Care with a Holistic Approach

For senior living operators, EmpowerMe Wellness’ new EmpowerMe 360 offering brings an innovative and holistic approach to the delivery of healthcare services in their communities. It emphasizes the well-being of residents through ongoing, longitudinal care. This program integrates on-site and virtual healthcare services, ensuring residents receive timely, efficient, and effective medical and wellness support.

EmpowerMe 360 provides a wide range of services designed to address the complex needs of senior residents, featuring:

1. On-Site and Virtual Medical Teams: The EmpowerMe 360 team consists of an on-site clinic director, physical, speech, and occupational therapists, as well as a virtual medical group comprising of geriatric-trained physicians, nurse practitioners, and care navigators. This ensures round-the-clock access to healthcare professionals.

2. Personalized Wellness Plans: Upon move-in, each enrolled resident undergoes an assessment, leading to a personalized wellness plan. This plan includes evidence-based cognitive programming, wellness classes tailored by staff, and ongoing assessments to adapt to the resident’s changing needs.

3. Multidisciplinary Support: Residents benefit from a multidisciplinary team covering over 125 specialties, including geriatric psychiatry, neurology, and cardiology. This team coordinates care to manage specific clinical pathways and provide diagnosis-specific interventions.

4. Telehealth and Urgent Care: EmpowerMe 360 offers 24/7 telehealth support, coordinated and facilitated by our on-site team. This service allows residents to receive medical consultations without leaving their community. It is essential for addressing urgent care needs and managing chronic conditions, thereby reducing unnecessary ER visits and hospitalizations.

5. Specialized Dementia Care Management: EmpowerMe 360’s integrated model also supports individuals with dementia through Medicare’s Guiding an Improved Dementia Experience (GUIDE) Model. Our daily therapy team’s presence emphasizes preventative measures by monitoring residents’ health conditions with regular updates and proactive communication with community staff and family members. GUIDE also provides a respite care benefit, which EmpowerMe can coordinate for communities and their residents.

6. Pharmacy Services: EverSpring Pharmacy by EmpowerMe Wellness can provide customized pharmaceutical services for assisted living and memory care. We have offerings as simple as medication review and reconciliation or as comprehensive as full 24/7 pharmacy support.

The effectiveness of EmpowerMe 360 is evident in its high satisfaction scores and positive case studies. With resident, family, and director of wellness satisfaction scores averaging above 9.5, the model demonstrates its ability to enhance residents’ quality of life.

EmpowerMe 360’s impact is quantifiable through significant improvements in residents’ health metrics, including a 36% improvement in musculoskeletal health, a 28% improvement in neurological health, a 24% improvement in cardiopulmonary health, a 28% decrease in medication errors compared to prior pharmacy services, and a 32% average improvement in return to function. These outcomes highlight the model’s success in enhancing residents’ physical and mental health, thereby improving their overall quality of life.

The Center for Medicare and Medicaid Innovation introduced the Guiding an Improved Dementia Experience (GUIDE) Model to support dementia patients living at home. EmpowerMe 360’s holistic approach aligns seamlessly with the GUIDE program’s goals, including:

• Improving quality of life by addressing behavioral health and functional needs.
• Reducing caregiver burden through skills training and support services.
• Preventing or delaying long-term nursing home care.

EmpowerMe 360 revolutionizes senior care through its integrated, person-centered approach. By combining personalized wellness plans, multidisciplinary support, and telehealth services, EmpowerMe 360 ensures that residents receive the highest standard of care. EmpowerMe’s participation in the GUIDE Model enhances its service offerings, making it a comprehensive care provider for residents with dementia and other conditions.

This program improves health outcomes and enhances the overall living experience for seniors, making it a vital component of modern senior living communities.