EmpowerMe 360: Revolutionizing Resident Care Through an Integrated Senior Care Model

For senior living operators, EmpowerMe Wellness’ EmpowerMe 360 offering brings an innovative and holistic approach to the delivery of healthcare services in their communities. It emphasizes the well-being of residents through ongoing, longitudinal care. This program integrates on-site and virtual healthcare services, ensuring residents receive timely, efficient, and effective medical and wellness support.

EmpowerMe 360 provides a wide range of services designed to address the complex needs of senior residents, featuring:

1.On-Site and Virtual Care Teams: The EmpowerMe 360 team consists of an on-site clinic director, physical, speech, and occupational therapists, as well as a virtual medical group comprising of geriatric-trained physicians, nurse practitioners, and care navigators. This ensures round-the-clock access to healthcare professionals.

2. Personalized Wellness Plans: Upon move-in, each enrolled resident undergoes an assessment, leading to a personalized wellness plan. This plan includes evidence-based cognitive programming, wellness classes tailored by staff, and ongoing assessments to adapt to the resident’s changing needs.

3. Multidisciplinary Support: Residents benefit from a multidisciplinary team covering over 125 specialties, including geriatric psychiatry, neurology, and cardiology. This team coordinates care to manage specific clinical pathways and provide diagnosis-specific interventions.

4. Telehealth and Urgent Care: EmpowerMe 360 offers 24/7 telehealth support, coordinated and facilitated by our on-site team. This service allows residents to receive medical consultations without leaving their community. It is essential for addressing urgent care needs and managing chronic conditions, thereby reducing unnecessary ER visits and hospitalizations.

5. Specialized Dementia Care Management: EmpowerMe 360’s specialized dementia support provides proactive, coordinated support for residents living with dementia. Through ongoing health and wellness monitoring, personalized care planning, medication reviews, and close collaboration with community staff, families, and healthcare providers, our interdisciplinary team helps identify concerns early and address them before they escalate. This integrated approach enhances resident well-being, supports families, and helps communities deliver a higher level of dementia care.

6. Pharmacy Services: EverSpring Pharmacy by EmpowerMe Wellness can provide customized pharmaceutical services for assisted living and memory care. We have offerings as simple as medication review and reconciliation or as comprehensive as full 24/7 pharmacy support.

EmpowerMe 360 consistently earns strong marks from the people it serves, reflected in positive case studies and a resident and family Net Promoter Score (NPS) of 70. Its impact is quantifiable through meaningful improvements across key health and wellness metrics. Residents in EmpowerMe 360 communities have experienced a 56% decrease in fall rate compared to the senior living average, and 78% of residents demonstrated improved strength compared to prior function. Communities have also seen 62% fewer ER visits versus the senior living average, and 71% of residents demonstrated improved independence compared to prior function. These outcomes reflect the model’s success in enhancing residents’ physical health and daily functioning, improving their overall quality of life. (Source: EmpowerMe Clinical Outcomes, July 2026)

EmpowerMe 360 revolutionizes senior care through its integrated, person-centered approach. By combining personalized wellness plans, multidisciplinary support, and telehealth services, EmpowerMe 360 ensures that residents receive the highest standard of care.